Service Policy

– Auxilium Migration Services®

Free Initial Assessment

I understand that migration can feel overwhelming, and sometimes, you just need someone to point you in the right direction. That’s why I offer a free initial assessment—so you can receive professional, compassionate guidance before deciding your next steps.

What’s Included – At No Cost

✅ A high-level response to your situation
✅ Clarification on what visas may be open to you
✅ General direction on what next steps to take
✅ A chance to see if we’re the right fit to work together

What’s Not Included

❎ Detailed document checklists or application advice
❎ In-depth assessments of past visa refusals
❎ Guarantees or case predictions
❎ Representation or follow-up actions

Consultation Guidelines

At Auxilium Migration Services®, we are committed to providing professional and ethical migration advice tailored to your needs. To ensure fairness and the highest quality service, we offer a free initial consultation with the following guidelines:

🕰️Duration: A 10-minute free consultation to assess your situation and determine whether we can assist.

📝 Scope: General information on visa pathways, eligibility, and our services. This session does not include a detailed migration strategy, document review, or case-specific advice.

📚 Next Steps: If you require in-depth guidance, a full eligibility assessment, or document preparation, we will outline our paid consultation options, which include comprehensive advice tailored to your case.

Why Paid Consultations?

Migration advice involves detailed assessments of your circumstances, policy changes, and legal considerations. Our paid services ensure that you receive well-researched, professional guidance, saving you time, stress, and costly mistakes.

We look forward to assisting you in your migration journey.

Need More In-Depth Advice?

If your matter is complex or you’re seeking step-by-step guidance, I invite you to book a paid consultation for tailored, strategic advice. You can view availability and fees here.

✈️ Let's start your new chapter in Australia!

Initial Consultation Booking

All initial consultations must be booked online via the following page:
👉 Book Your Initial Consultation

To assist in preparing for our session, you must also complete this form prior to your consultation:
📝 Submit Your Background Information

Bookings without a completed form may be postponed or cancelled.

Formal Service Engagement

If you decide to proceed with full representation or professional advice beyond the initial consultation, our work together will be governed by a formal Service Agreement, in line with Australian regulations for Registered Migration Agents.

You will also be provided with a Consumer Guide, as required by the Office of the Migration Agents Registration Authority (OMARA), outlining your rights, responsibilities, and what to expect from our services.

Privacy Policy

Your privacy matters. All personal information shared via form submissions, consultations, or written communications is treated with strict confidentiality and is handled in accordance with our Privacy Policy.

This includes your use of:

  • the Free Initial Assessment form

  • the Initial Consultation form

  • any formal service engagement thereafter

No information will be disclosed without your consent unless required by law.